Frequently Asked Questions

Below you’ll find answers to the most common questions about how our races work, what you’ll receive, and how your participation helps support important nonprofit causes.

What is a virtual race?

A virtual race is a run or walk you complete on your own time and at your own location during the designated race dates. There is no official course or start time. Participants choose where and when to complete their distance while still supporting a meaningful cause.

How do virtual races work?

After registering, participants receive a digital bib and race instructions by email. During the race dates, you run or walk your selected distance anywhere you choose. You may track your time using a fitness app or smartwatch and optionally submit your result on the race results page.

Do I have to complete the race at a specific time?

No. Virtual races can be completed at any time during the listed race dates. There is no scheduled start time, allowing you to participate when it works best for you.

Where can I complete my virtual race?

You can complete your race anywhere, including your neighborhood, a park, a treadmill, a track, or a trail. You choose the location that is most convenient and comfortable for you.

Do I have to run, or can I walk?

You can run, jog, or walk. Virtual races are designed for all fitness levels and paces.

How do I track my distance and time?

You can use any running app, smartwatch, treadmill display, or fitness tracker to record your distance and time. Tracking is optional unless you want to submit your time for the results listing and finisher certificate.

How do I submit my race time?

If you choose to track your time, you can manually enter your result on the race results page during the race period. Submitting a time is optional.

What do participants receive after completing the race?

Participants receive a race medal shipped directly to their address, a digital race bib, and a digital finisher certificate. Optional race shirts are available for purchase and are also shipped directly to participants.

How does my registration support the charity?

Each race benefits a specific nonprofit organization or awareness cause. Some races include an option to collect additional donations where 100% of those donations go directly to the charity. Other races contribute a portion of race proceeds to the nonprofit organization.

Are virtual races timed or competitive?

Virtual races are primarily focused on participation and supporting a cause. While you can track and submit your time, the goal is awareness, impact, and personal achievement rather than competition.

Can families or groups participate together?

Yes. Many participants complete races with friends, family members, or coworkers as a shared activity while supporting a meaningful cause.

What distances are available?

Most races offer multiple distance options such as 5K, 10K, and Half Marathon so participants can choose the distance that fits their goals.

How long do I have to complete the race?

Each race has a clearly listed start and end date. You can complete your distance at any time within that window.

How will I know which charity the race supports?

Every race page clearly identifies the nonprofit organization or awareness cause it supports and explains how participation contributes to that mission.